As the CEO of a much smaller business, I completely agree that the management team of Wells Fargo is guilty of creating the policies that led to this widespread scamming of customers. As a Wells Fargo business customer, I also experienced their reps trying to push sketchy accounts and sales on me. I would love to switch banks, but we have hundreds of outside accounts (customers, employees, vendors, other accounts payable) linked in to Wells Fargo. It is nearly impossible at this point to switch… and if we did switch, who is better? Bank of America is just as bad.