The following is, as always, my personal opinion and view of the situation.
Allow me to introduce you to Bruffy’s Tow in Marina Del Rey, CA. The owner, Kevin Bruff , is probably the most honest tow truck operator I have run across (not that I meet that many lol). After my car was towed twice in one week out of Venice, CA I was very unhappy and believed that there was some sort of malfeasance occurring. I wrote an blog post about Bruff’s Tow after talking to Mr. Bruff and not resolving the situation satisfactorily. Mr. Bruff called me back again and explained the situation more clearly and how his police impound garage works. I believe that Bruffy’s Tow is a straightforward operation that only tows vehicles they have a clear right to tow. No one likes being towed, but I do understand that towing is a necessary operation for a city with limited space to function well.
My problem needs to be taken up with the DOT- a giant faceless bureaucracy that I’m sure will be much more difficult to deal with than Kevin Bruff & his company. The city did not post signage 24 hours in advance of a temporary tow zone being created and thus my car was towed. That was not Bruffy’s Tow’s fault… they have nothing to do with the posting of signage and just come out when a parking enforcement officer lets them know. I am working on taking this to something called the “Western Adjudication Division”- but have had no responses yet.