A growing company must constantly change to adapt to its market, but change is scary for employees and they will oppose it as their default position. The painful experiences I will share with you below can be avoided by utilizing a key lesson I learned after repeated failures.
Unveiling a positive change for employees:
Standing in front of my twelve person team in my home office loft several years ago, I said, “Alright folks, let’s get this meeting started.” I switched on the projector that pushed my laptop’s screen onto the wall behind me.… read more “The Secret To Change Without Rebellion”
I lost him after a tragedy. Before any of that though, when I first met him, he came to his interview well prepared with a binder full all of his portfolio items. He was one of the first people I skills tested, by actually having him code a site while I sat next to him and watched (turns out there are more efficient ways to skills test…).… read more “My First Good Developer”
The more I build internal tools to help automate our processes here at Coalition and bring greater efficiency to our clients and employees, the more areas I see that I can improve! I now have probably a year of programming work… probably need to hire another developer to work with me on these improvements.
My landlord wants to buy me out of the awesome lease I have. Their goal is to redevelop the whole massive property into a booming retail & residential & office complex that will multiply their square footage as well as what they charge per square foot. I spent a year hunting hard to find the best possible office space for my company with the most long term benefits.… read more “Landlord Lease Buyout – My Initial Offer”
I just made the decision to send out quite a few job offers. We have had a lot of great applicants recently and I am hoping Coalition continues to grow strongly in the first quarter. We will definitely have a very robust team to service all of our clients! I am anticipating growing my team 20% in the next couple of months.
A CEO who knows how to program has superpowers over those CEO’s who don’t. The fundamental job of every CEO of a company with over a couple of dozen employees is to structure the company so that it runs efficiently and well. A lot of this is building systems and processes so that your employees know what to do and your customers know what to expect and for you to make sure that quality stays high.… read more “The Programming CEO”
I have spent most of the last four years working in Operations Management for Coalition. Basically, I am trying to make sure that all of the promises we make to our clients are fulfilled. The single biggest area for me for a long time was recruiting. Recruiting continues to be a major time commitment for me most workdays.… read more “Operations Management”
I have had about 19,000 applicants apply to work at Coalition over the last year. About half of that number have taken my skills test. We have hired probably 70-80 people. I think we have one of the most stringent and effective recruiting processes of any company I have seen; certainly far superior to traditional outsourced recruiting.… read more “Hiring”
I have been building an internal todo management application for Coalition. The key difference between my todo application and others out there is that it has automatically sortable priority lists by client and by user that synchronizes across multiple users and multiple clients. I am also tracking a user activity log and going to sync it with Basecamp.… read more “Todo management application”
It’s amazing how quickly time goes by. The last time I updated our “Company History” document was two years ago… feels like I just updated it yesterday. We have created 390 GB and hundreds of thousands of tracking, process, and other docs on our Google Drive. Some of these have aged and need updating. I spent all day yesterday updating our primary processes we use for running the company and I still have a lot left to do.… read more “Process Aging & Updating Processes”